CommunityWest is a not-for-profit organisation committed to advancing community services and achieving a vision of being Western Australia’s leading sector development service provider in community care services.
The organisation currently delivers product and services via three distinct departments – Quality, Sector Development and Training and Workforce Development. These key areas contribute to the organisation’s wider strategy of providing professional development activities, primarily to HACC service providers across WA.
Evolution of an organisation
Historically, the organisation evolved out of two different services/programs that were sponsored by government departments. The process began in 1992 with the setting up of the HACC Training Brokerage (HTB). Its purpose was to provide HACC training to HACC funded service providers throughout the state as a brokerage model.
In 1996, HTB became incorporated which allowed for the organisation to negotiate funding directly with the WA Home and Community Care Program (HACC). Training delivery remained HTB’s core business for the first five years. Over the following years, program expansion included the delivery of the Aboriginal Development and Training Program to provide culturally appropriate support to mainstream and Aboriginal specific HACC service providers.
Later in 2000, HTB auspiced and took on the coordination of the ‘Northern Suburbs Pilot Transport Program,’ which by 2002 had led to transport services for clients becoming another key component of the business. This change also led to HTB becoming the HACC Training and Transport Brokerage (HTTB inc.). During this time the organisation undertook further expansion of sourcing quality training for HACC service providers throughout Western Australia.
In 2006, HTTB Inc. refocused its work towards a more strategic role of supporting service providers rather than delivering direct client services. To reflect the changing focus of the organisation, HTTB Inc., changed its name and brand identity to become ‘CommunityWest.’ The transport service still continued to operate until December 2007 when it was then transitioned out of the organisation to better support the new strategic focus. Since this time CommunityWest has gone on to greatly expand its offerings to the aged and community care sectors.