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Tools and resources to assist with your Quality Review process.
Tools:
Self Assessment Tool
Service User and Staff Interview Tips and Tricks
Improvement Plan - blank version Improvement Plan - instructions and examples
Frequently Asked Questions (FAQs)
CCCS Information Sessions
Reports
2008-2011 Quality Review Triennium Report (CommunityWest)
Useful Links:
Home and Community Care (HACC)
Community Care Common Standards (CCCS)
Department of Health and Ageing
Home and Community Care (HACC) provides guidance to you as a HACC service provider on the management of HACC records. This includes storage, client records and destruction. Download this document: Retention and disposal of records - Information for Home and Community Care (HACC) Service Providers
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