All CommunityWest courses are booked through our website, and confirmation of bookings, course reminder notices and course certificates are generated automatically through the website .
A Website User Guide is available on the website with easy to follow instructions to help people who are new to the booking process (see link on left side menu).
CommunityWest offers HACC specific training workshops in two ways:
To ensure equity of access to calendar courses, service providers may usually only book up to 25% of the places available on a particular course. However, a service provider may request further places which may be given approval if there are spaces available.
Those seeking to make a booking may also opt to join a waiting list if a calendar course is full, in the event that there are cancellations. This facility also enables CommunityWest to assess levels of interest in courses and program additional courses to meet demand.
Some courses have specific booking conditions or are only available in some regions, please check the information in the Course Outline prior to booking.
Courses may only be booked by a member of staff designated by a service provider (usually a manager/coordinator ) who has registered through the User registration process and become the service providers' Booking Contact.
Other training outside of the workshops itemised on the Training List will be considered on a case by case basis.